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Advanced Disposal - DON'T START SERVICE WITH THEM!!

They have horrible billing issues! They don't pick up your bins when scheduled! They will put you on hold for 30+ minutes They will say they will fix the problem, but never will STAY AWAY FROM THESE CROOKS
1.0
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Exchange, Refund and Cancellation Policy
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Value for money
Website
#1306034
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Advanced Disposal - Service cancelation

Agent provided outstanding customer service. Thanks.
4.8
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Website
#1305742
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Advanced Disposal - No pickup

Please pick up the trash at 5415 Clark Lane Columbia Missouri 65202 daytime phone number is 573-999-1254 Nancy and Ron Baker
#1304270
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We live in a rural area in GA. We had this company several years ago and they were terrible back then too. When a new Company "Precision" showed up we fired Advanced and went with Precision. Never had another problem until Advance bought precision a while ago. As per...
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#1301929
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My original trash company was bought out by advanced disposal. They started raising price immediately and with 12 months my price was up over 100%. I called to complain and they agreed to cut price back to market rate in the area if i would sign a two year contract. So...
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1.5
I didn't like
  • Billing contract practices
#1300951
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Apply for customer service Representative
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MarkedLeopardTortoise
MarkedLeopardTortoise

I would like to apply for your customer service representative jobs. I consider myself a trustworthy, hard-working individual who learns fast. Please, consider me as an applic...

#1295946
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Ordering trash service should be a simple task but not with these guys! First they are not staffed to handle normal call volumes and the wait time to reach an agent is upwards of 20 minutes. It takes forever to get bins. The online system does not work. They only...
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#1295353
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Advanced Disposal - Billing department attitude for customer relationships
The advance disposal did not record my credit card payment for the dumpster that I rented in November 2017. we travel to florida for the winter. in january i recived a call their collection department for payment. iexplaine it was paid on credit card. she did mot see...
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2.4
Hartland, Wisconsin
#1288266
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Advanced Disposal - No service no help

I have had AD since last November. I have back door service. It should be called no service. I go weeks at a time they don’t pick up. But yet they want to get paid for next Quarter. They say they will have a supervisor call you and no matter how many times they say that no one ever calls back
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1285803
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Advanced Disposal - Unprofessional pick up
Trash barrel was left 1/4 full of trash. Called and complaint and was conveniently disconnected. Called back left message. Received a call back after 30 min. Explained my trash barrel was not emptied, put on hold twice. Then was told for $26.99 they would come back and...
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I didn't like
  • Customer service
  • Reliability of service
#1282753
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