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After failing to pick up my trash 6 times in 3 months, and having to call or email each time, I was DONE! It got worse.....Cancelled service by phone and email. They didn’t pick up the supplied rollout trash can from my curbside. They told me the drivers came by, and...
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Anonymous
Duane

I ordered new residential service a month ago. They said it would take no more than 14 business days to get a can. Ive called 5 times, still no can, only excuses!

1.6
Claypool, Indiana
#1230482
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This company managed to lie to me about every single charge that I would receive. Every single invoice was above what I was quoted at, and one wasn't even added up correctly (they tacked on an additional $6 just for fun). Even after cancelling my service I received an...
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#1227931
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One month after moving in my house and setting up service my trashcan just disappeared. I called and reported it and it took three weeks to get a new can. Fast forward 1 1/2 years later and I came home one service day to find that a wheel was missing from my can. Don't...
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#1227185
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paid only for 1 qtr told them thats all i will be needing because of the local dump im able to go to now, but they keep calling saying i owe them money for a 3 month period of service i never even received. Stay away from this garbage company unless you dont care about...
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1.0
#1221029
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Advanced Disposal by far has been the worst company I’ve dealt with pertaining to any kind of services that are out there. It seems that they have no concept as to how to keep their customers. Throughout the years we’ve been with them, they had kept raising prices...
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Anonymous
Jame

I have the same problem. Is there a way I can reach out to discuss with you

2.0
#1220444
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Advanced Disposal - Very bad

Our company sold told a.d. no biggy but you write your customers and say how happy u r to have us but yet you don't even pick up my trash when I put it out maybe that's because u neglected to tell anyone there routes would be changing sorry company and crooks
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Downtown, Florida
#1209704
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As of last October,2017 I have had to call every week to have my thrash picked up. Due to be done on Mondays, are left until Thursday in some instances. Calling only gets me an option to leave a voice mail. Every now & again I may get a customer care rep. but they are...
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I didn't like
  • I give them a big fat zero
#1203860
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Advanced Disposal - Awful

I'm sick of explaining it over and over again I talk to four different people now actually five different people and I just rather just tell it one more time and be done with it
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1200477
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We have had Advanced Disposal for over three years, after moving to Sandy Springs from Dekalb county where we previously had Dekalb Sanitation that was great. Over these three years, Advanced has missed numerous pick-ups on our collection day. It has been frustrating...
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3.1
I liked
  • Polite staff
I didn't like
  • Reliability of service
#1193541
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I've been having problems lately with this company. They provided me with 2 containers, one for regular trash (green lid) and one for recyclables (blue lid). Seems like their drivers don't know the difference as for the past month they have been throwing everything...
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1.2
#1180671
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